Policies
READ BEFORE BOOKING
Booking Policies
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One reschedule allowed per client
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In any case, if you need to reschedule please go through the booking website
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Appointment rescheduling and cancellations should be made before 24 hrs of the appointment
(Failure to reschedule before 24 hours will be charged a $20 fee)
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NO EXTRA GUEST unless approved beforehand


Payment Policies
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A $27 non-refundable deposit is required to confirm your appointment ($25 goes toward service) ($2 is a transaction fee of 2.9% +30 cent for the card)
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(Day of appointment) The remainder of the balance can be paid by Zelle, Apple Pay, or Cash
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I DO NOT ACCEPT CASH APP !!!
Parking Policies
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Traffic is no excuse for being late; please plan accordingly
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PARKING IS FREE!!!
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Please park in the parking garage (the whole first level is free guest parking)


Fill-in Policies
NO FOREIGN FILL-INS
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I do not fill-in over other lash tech's work (You must book a removal)
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You must have 40% of your lashes on to be considered a fill-in
(should at least be 20 lashes on each eye still intact to the base)
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If not you will be charged a full set
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If only one eye appears to need a full set you will only be charged a $5 fee.
Refund Policies
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NO REFUNDS
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Let me know if you want to make any alterations during your appointment
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Once you leave, nothing else can be altered
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Contact me within 48 hours of your appointment if any complications or concerns


Arrival Policies
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I will meet you in the leasing office lobby at your appointment time, unless you drove I will meet you where you parked in the guest parking garage
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(NEW CLIENTS) Feel free to text and let me know you are here
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You must be in the lobby or parking garage by your appointment time, within 10 minutes of your appointment time, to not be considered late.
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After 10 min, you will be charged a $20 late fee
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After 20 min late, your appointment will be canceled
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NO CALL/NO SHOWS will result in still being charged for the service
Additional Policies
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Before/After hours appointments have a $30 squeeze-in fee
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Come with your lashes 100% clean
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(no makeup, hair oils, glue left over from strips, etc.) (Failure to remove makeup and strip glue will result in a $5 deep cleanse charge)
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If you wear contacts please let me know ahead of time so I can allow you to remove them.
