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Policies

READ BEFORE BOOKING

Booking Policies

  • One reschedule allowed per client

  • In any case, if you need to reschedule please go through the booking website

  • Appointment rescheduling and cancellations should be made before 24 hrs of the appointment

(Failure to reschedule before 24 hours will be charged a $20 fee)

  • NO EXTRA GUEST unless approved beforehand

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Payment Policies

  • A $27 non-refundable deposit is required to confirm your appointment ($25 goes toward service) ($2 is a transaction fee of 2.9% +30 cent for the card)

  • (Day of appointment) The remainder of the balance can be paid by Zelle, Apple Pay, or Cash

  • I DO NOT ACCEPT CASH APP !!!

Parking Policies

  • Traffic is no excuse for being late; please plan accordingly

  • PARKING IS FREE!!!

  • Please park in the parking garage (the whole first level is free guest parking)

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Fill-in Policies

NO FOREIGN FILL-INS

  • I do not fill-in over other lash tech's work (You must book a removal)

  • You must have 40% of your lashes on to be considered a fill-in

(should at least be 20 lashes on each eye still intact to the base)

  • If not you will be charged a full set

  • If only one eye appears to need a full set you will only be charged a $5 fee.

Refund Policies

  • NO REFUNDS

  •  Let me know if you want to make any alterations during your appointment

  • Once you leave, nothing else can be altered

  • Contact me within 48 hours of your appointment if any complications or concerns

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Arrival Policies

  • I will meet you in the leasing office lobby at your appointment time, unless you drove I will meet you where you parked in the guest parking garage 

  • (NEW CLIENTS) Feel free to text and let me know you are here

  • You must be in the lobby or parking garage by your appointment time, within 10 minutes of your appointment time, to not be considered late.

  • After 10 min, you will be charged a $20 late fee

  • After 20 min late, your appointment will be canceled

  • NO CALL/NO SHOWS will result in still being charged for the service

Additional Policies

  • Before/After hours appointments have a $30 squeeze-in fee

  • Come with your lashes 100% clean

  • (no makeup, hair oils, glue left over from strips, etc.) (Failure to remove makeup and strip glue will result in a $5 deep cleanse charge)

  • If you wear contacts please let me know ahead of time so I can allow you to remove them.

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